Took months to come had wrong address and they never replied to any mails requesting an update kilt was ok but very questionable business process and customer feedback
Use at your peril !!
Hi David, we're sorry for the delays and communication issues you experienced. Your feedback is valuable, and we will work to improve our process. Thank you for sharing your thoughts.We’re truly sorry to hear about your experience. Unfortunately, the incorrect address caused a significant delay with the delivery, and we sincerely apologize for the inconvenience this caused.
We always take customer communication very seriously, and we are especially sorry that your messages were missed and you did not receive the timely updates you deserved. We understand how frustrating it must have been to wait without proper communication, and we sincerely apologize from the bottom of our hearts.
We’re glad to hear that the kilt itself was satisfactory. Thank you for your honest feedback. We take it seriously and will use it to improve our communication and overall customer experience in the future.
arrived by specified date. I am happy with look of kilt. look forward to wearing soon
As always, great service and product.
Will order more in the future.
Perfect fit and high quality