Mix and Match
Refund policy
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unworn and unused
- With tags attached
- In its original packaging
- Accompanied by a receipt or proof of purchase
How to Start a Return
To request a return, please contact us at:
sales@allkilts.com
Once your return request is approved, we will provide instructions on how and where to send your item.
Return Address
All Kilts Sports
House No. 1408, Mohallah Nai Abadi
Kotli Loharana, Sialkot
Pakistan
Important
- Customers are responsible for return shipping costs
- We do not provide return shipping labels
- Items sent back without prior approval will not be accepted
Damages and Issues
Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Exchanges
We do not offer direct exchanges.
If you need a different item, please:
- Return the original item
- Place a new order separately
European Union (30-Day Return Period)
If your order is shipped to the European Union, you can also request a return within 30 days of receiving your item.
The item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 10 business days.
Please note that banks or credit card companies may take additional time to process the refund.
If more than 30 days have passed after approval, please contact us at:
sales@allkilts.com
